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Tourpreneur Tour Business Podcast

Apr 28, 2020

Nikki is going to share with us five ways that tour operators can keep our tour guides engaged. She shares actionable and practical tips based on years of experience at UA.

Nikki was involved with tour guide commitment, employee retention, and happiness. She was responsible for tour guide quality in terms of brand...


Apr 26, 2020

Hello and Welcome to Episode 76 of the Tourpreneur podcast. I hope this episode finds you and your family and your loved ones in the best of health.

Today I'm kicking off a new series called What I Learned This Week. I want to share what I learned from the many tour operator webinars, summits, blogs, COVID-19 marketing...


Apr 24, 2020

The rapid growth and adoption of reservation systems have made tech accessible to even the smallest operators and brought much of our industry online. Indeed, res tech has been an essential service, a utility, for our industry.

What role can they play during this crisis? How can they help operators in the recovery? And...


Apr 23, 2020

Times may be tough, but there’s also never been a better time to review your processes and systems to make than as good as they can be. And that includes your booking tech. There has been so much new tech coming into our sector. But which system should you choose? What features do you need? Which pricing model is...


Apr 21, 2020

We check in with Tudor Balaban, who offers the Sibiu Experience in Transylvania, Romania via Airbnb Experiences to learn how he is coping with the COVID-19 lockdown and how he plans to come back stronger.